Privacy Policy

ZAG Bijoux, a limited liability company with its registered office at 159 rue du Temple, Paris 75003 and registered in the commercial register under the number 520 994 146, (hereinafter « ZAG Bijoux »,« we » or « our ») collects and processes personal data via the Website : 

http://www.zagbijoux.fr(« Site »)
Our privacy policy sets out how the personal data we collect from you (« User », « you » or « your ») will be processed by our services.


For the purposes of the General Data Protection Regulation of 27 April 2016 (the
« GDPR »), "personal data" means any information relating to an identified or identifiable natural person, whether directly or indirectly (for instance a first name and a last name, a date birth, etc.) (the « Personal data ») and the data controller is ZAG Bijoux.

ZAG Bijoux may change the terms of the Privacy Policy from time to time, and you should check this page regularly to ensure that you agree with any changes..

NATURE OF THE COLLECTED DATA

In the context of the use of the website www.zagbijoux.fr, whether by filling in forms or by corresponding with us, you are likely to transmit the following categories of data to us :

Your name, address, telephone number, email address and credit/debit card information (if you wish to place an order via our website). When you create an account to use our website, you can view your Personal Information in the « My account » section. You can go directly to this section to modify them.

We also automatically collect the following information :

Connection data (IP addresses, event logs, etc.)

DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

Communication to authorities on the basis of legal obligations
On the basis of legal obligations, your personal data may be disclosed pursuant to a law, regulation or decision of a competent regulatory or judicial authority. In general, we undertake to comply with all legal rules that may prevent, limit or regulate the dissemination of information or data and, in particular, to comply with Law No. 78-17 of 6 January 1978 on information technology, files and freedoms.

Categories of recipients of personal data

We work closely with third parties. Including, for example, IT service providers, payment service providers, logistics service providers, etc.
The Personal Data we may transfer to these categories of recipients includes credit or payment card information (to enable the transaction), your contact details, other names and contact details you provide when you place an order and wish it to be delivered to another address and your purchase history

VIRALITY OF THE CONDITIONS FOR RE-USE OF PERSONAL DATA

Commitment to virality of conditions
If your personal data is communicated to a third party, the latter is required to apply the same confidentiality conditions as the website.

PRIOR INFORMATION FOR THE COMMUNICATION OF PERSONAL DATA TO THIRD PARTIES IN THE EVENT OF A MERGER / TAKEOVER

Prior information and opt-out possibility before and after the merger/acquisition
In the event that we become involved in a merger, acquisition or other form of asset transfer, we will ensure the confidentiality of your personal data and inform you before your personal data is transferred or subjected to new confidentiality rules.

PURPOSE OF THE RE-USE OF THE PERSONAL COLLECTED DATA

Carry out customer management operations relating to

  • orders; deliveries; invoices; accounting and in particular accounts receivable management
  • a loyalty programme within a legal entity or entities ;
  • monitoring customer relations, such as conducting satisfaction surveys, managing complaints and after-sales service
  • the selection of customers to carry out studies, surveys and product tests (except with the consent of the data subjects obtained under the conditions laid down in Article 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade union or religious opinions, sexual life or health of individuals)

The development of business statistics

The organisation of competitions, lotteries or any promotional operation with the exception of online gambling subject to the approval of the Autorité de Régulation des Jeux en Ligne

AGGREGATION WITH NON-PERSONAL DATA

Aggregation with non-personal data
We may publish, disclose and use the aggregated information (information about all our Users or specific groups or categories of Users that we combine so that an individual User cannot be identified or referred to) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes and other business purposes.

Aggregation with personal data available on the User's social accounts
If you connect your account to another service's account for the purpose of cross-mailing, that service may share your profile information, login information, and any other information you have authorized to be shared with us. We may aggregate information about all of our other Users, groups, accounts, and personal data available about the User.

COLLECTION OF IDENTITY DATA

Free consultation
Consultation of the website does not require registration or prior identification. It can be carried out without you providing any personal data about yourself (surname, first name, address, etc.). We do not record any personal data for the simple consultation of the website.

COLLECTION OF TERMINAL DATA

Collection of profiling and technical data for service delivery purposes
Some of the technical data of your device is automatically collected by the website. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language… The collection of this data is necessary for the provision of the services.

Collection of technical data for advertising, commercial and statistical purposes
The technical data of your device are automatically collected and recorded by the website for advertising, commercial and statistical purposes. This information helps us to personalise and continually improve your experience on our website. We do not collect or store any personal data (name, first name, address, etc.) that may be attached to technical data. The collected data may be sold to third parties.

RETENTION OF TECHNICAL DATA

Duration of retention of technical data
The technical data are kept for the time strictly necessary to achieve the purposes mentioned above.

Retention period for personal data and anonymisation

Retention of data for the duration of the contractual relationship
In accordance with Article 6-5° of Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, personal data subject to processing shall not be kept beyond the time required to fulfil the obligations defined at the time of the conclusion of the contract or the predefined duration of the contractual relationship.

Retention of anonymised data beyond the contractual relationship / after account deletion
We keep personal data for the time strictly necessary to fulfil the purposes described in these Terms & Conditions. After this period, they will be anonymised and kept exclusively for statistical purposes and will not be used in any way whatsoever.

Deletion of data after account deletion
Means of purging data are put in place in order to provide for their effective deletion as soon as the retention or archiving period necessary for the fulfilment of the purposes determined or imposed is reached. In accordance with the law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, you also have the right to delete your data which you can exercise at any time by contacting us.

Deletion of data after 3 years of inactivity
For security reasons, if you have not logged in to the webite for a period of three years, you will receive an e-mail inviting you to log in as soon as possible, otherwise your data may be deleted from our databases.

DELETION OF THE ACCOUNT

Deletion of the account on request
You may delete your Account at any time, by simple request to info@zagbijoux.fr

Deletion of the account in case of violation of the Terms of Service
In the event of a breach of any provision(s) of the Terms of Service or any other document incorporated herein by reference, we reserve the right to terminate or restrict, without prior notice and in our sole discretion, your use of and access to the services, your account and the Website.

INDICATIONS IN CASE OF A SECURITY FLAW DETECTED BY THE EDITOR

Informing the User in the event of a security breach
We undertake to implement all appropriate technical and organisational measures to guarantee a level of security appropriate to the risks of accidental, unauthorised or illegal access, disclosure, alteration, loss or destruction of your personal data. In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or unauthorised access resulting in the risks identified above, we will :

  • Notify you of the incident as soon as possible ;
  • Examine the causes of the incident and inform you of them ;
  • Take the necessary measures within reason to mitigate the negative effects and damage that may result from the incident

Limitation of liability
Under no circumstances may the undertakings set out in the above point relating to notification in the event of a security breach be assimilated to any recognition of fault or responsibility for the occurrence of the incident in question.

TRANSFER OF PERSONAL DATA ABROAD

No transfer outside the European Union
ZAG Bijoux undertakes not to transfer the personal data of its Users outside the European Union.

CHANGES TO THE GGU AND THE PRIVACY POLICY

In the event of a change to these Terms of Service, we undertake not to lower the level of confidentiality substantially without first informing the persons concerned.
We undertake to inform you in the event of a substantial change to these Terms of Service, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.

APPLICABLE LAW AND REMEDIES

Arbitration clause
You expressly agree that any dispute that may arise as a result of these TOU, including its interpretation or performance, will be referred to arbitration subject to the rules of the arbitration platform chosen by mutual agreement, to which you will adhere without reservation.

DATA PORTABILITY

Data portability
We are committed to offering you the possibility of having all your data returned to you on request. We thus guarantee you a better control of your data, and you keep the possibility of re-using them. 

CONTACT

All questions, comments and requests regarding this privacy policy should be addressed to info@zagbijoux.fr

Free delivery

for purchases of €100 or more and €60 or more at point-relais*.

*in mainland France

Returns

14-day return period from receipt of purchase

Payment in 3x

from €80 of purchase

Customer service

For any questions please contact our advisors here

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